C.H. Robinson contract carriers are expected to provide digital track and trace updates at the following time frames throughout the life of a load:
Pre-pickup and Pre-delivery: 4 hours and 2 hours before driver's arrival. If the driver will arrive late, we need an update 4 hours and 2 hours before the appointment close time.
In-transit notifications: Every 4 hours in transit
Arrival notifications: 30 minutes after arrival; 30 minutes after departure
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