Get paid in minutes
You’re in the driver’s seat with solutions from C.H. Robinson FinancialTM
Stay on the road with fast payment options
Keep your business running smoothly with C.H. Robinson Financial—an all-in-one suite of flexible, easy-to-use financial options for carriers. From back-office support to load payments in minutes, we have you covered.
Solutions to improve your cash flow
Factoring
Expedite payment for loads with C.H. Robinson and others with Factoring powered by Delta™, the preferred factoring solution.
Quick Pay
Get paid in as little as two days after submitting all required paperwork on C.H. Robinson loads with Quick Pay.
A bank account that gets you paid in minutes
Open a LoadPayTM digital bank account and deposit your load payments to get paid in minutes if you choose Factoring powered by Delta or Quick Pay. Plus, get instant access to your funds—no waiting for checks, bank hours, or slow ACH transfers—and use them anywhere Mastercard® is accepted.
Compare payment options
| Recommended | |||
|---|---|---|---|
| Factoring powered by Delta | Quick Pay | Standard Pay | |
| Time to get paid without LoadPay | 1-3 days | 2-5 days | 20 days |
| Time to get paid with LoadPay | Minutes | Minutes | 20 days |
| Fees | 1.5%* | 1.5%** | 0% |
| Payments on C.H. Robinson loads | Yes | Yes | Yes |
| Fast payments on non-C.H. Robinson loads | Yes | No | No |
| Back-office support | Yes | No | No |
| Apply now | Try Quick Pay | Included |
* Contract carriers that sign up for Factoring powered by Delta can get rates as low as 1.5% on C.H. Robinson loads and 2.5% on non-C.H. Robinson loads.
** Contract carriers who earn Key status in our Carrier Advantage Program are eligible to receive our lowest Quick Pay rate in the months they hold that status.
Start the payment process
Upload your load documentation to start the payment process. With several convenient ways to submit paperwork, it’s easy to choose the option that works for you—regardless of whether you’re on-the-go or in the office.
Mobile Apps
Take a picture and send via our mobile apps
LoadDocs
Email documents one load at a time with LoadDocs
Cash Advance: The fastest way to get paid
Get up to 60% of your payment on the loads you want with cash advance, immediately after picking up.
Testimonials
"C.H. Robinson's payables have always been great, but now it's even faster and easier. Paperwork is simple, communication is great, and payment is quick."
Want the best payment solution for your business? Our carrier financial experts can help you find it.
Frequently asked questions
When it comes to choosing the right payment option, uploading documents, or speeding up the payment process, you have questions, we have answers.
Q: How do I submit paperwork for loads on your truck load board?
C.H. Robinson offers multiple ways to submit documentation, so you can get paid quickly on all your loads. Scan and upload your documents to Navisphere Carrier, use our mobile apps to upload documentation, or email documents to LoadDocs@chrobinson.com.
Q: What paperwork is required to get paid?
Always submit the signed Bill of Lading (BOL) with receiver signature for each stop. As needed, submit unloading/lumper receipts, proof of delivery (POD), weight tickets, and air way bills. Paperwork must be legible and easy to read. Ensure images are not blurred or cut off.
Q: I’ve submitted all my load paperwork, why haven’t I been paid?
There are several reasons why a load payment has not been released. The most common reasons include:
- Missing or illegible paperwork
- Load number is not written on each document received
- Correct load number not written on each document received
- Bill of lading (BOL) is not signed
- Damage/shortage is noted on the BOL; in this case, your load representative will have to approve payment after reviewing the situation
- Missing carrier invoice; a load confirmation is not an acceptable invoice; the invoice should contain the load number, balance due, and your carrier ID number.
Q: What's the fastest way to get paid?
C.H. Robinson Financial offers multiple ways to get paid quickly. Factoring powered by Delta helps you get paid quickly on your completed loads, even freight from other providers. Quick Pay helps you get paid fast on C.H. Robinson loads. And with a LoadPay bank account, you can expedite payment even more on Factored or QuickPay loads and get paid in minutes. You can also take a cash advance and get up to 60% of your load payment when you pick up a load.
Q: How do I earn the lowest Factoring and Quick Pay rates?
Contract carriers who earn Key status in our Carrier Advantage Program by reaching 95% on-time performance and 90% tracking success are eligible to receive our lowest Factoring and Quick Pay rates.
Q: How do I check the payment status of a load?
Contract carriers can check payment status of a load within the My Loads or Payments tab in Navisphere Carrier or in the Triumph Pay portal.
* Factoring products and services are offered by TBK Bank, SSB d/b/a Factoring Powered by Delta.
* LoadPay is a product offering of TBK Bank, SSB, Member FDIC. The LoadPay debit card is issued by TBK Bank, SSB pursuant to a license from Mastercard.